Privacy Policy
1. About This Policy
This Privacy Policy explains how Consilium Systems (ABN: 94 655 810 737) collects, uses, stores, and discloses personal information. It applies to all personal information collected through this website and in the course of providing our services.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number)
- Business name and professional role
- Information provided through discovery call bookings via Calendly
- Correspondence and communications you send to us
- Website usage data collected through cookies and analytics tools
3. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you when you book a discovery call, contact us at info@consiliumsystems.com.au by email, or engage our services
- Through third-party scheduling tools (Calendly) when you book an appointment
- Automatically through website analytics and cookies when you visit our website
4. How We Use Your Personal Information
We use personal information for the following purposes:
- To respond to enquiries and facilitate discovery conversations
- To deliver our advisory services to clients
- To communicate with you about our services
- To comply with legal and regulatory obligations
- To improve our website and services
We will not use your personal information for purposes other than those described above without your consent, unless required or permitted by law.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and collect usage data. You can disable cookies through your browser settings, though this may affect the functionality of the website.
6. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may disclose personal information to:
- Third-party service providers who assist in operating our website or delivering our services (e.g., Calendly for scheduling)
- Professional advisers such as lawyers or accountants, where necessary
- Regulatory authorities or law enforcement agencies, where required by law
Consilium Systems has no referral fee arrangements or commercial relationships with AI platform vendors. We do not share client information with technology vendors.
7. Overseas Disclosure
Some third-party service providers we use (such as Calendly) may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle your information in accordance with the Australian Privacy Principles.
8. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Personal information is stored securely and access is limited to authorised personnel only.
While we take reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.
9. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date. To make a request, please contact us at .
We will respond to access and correction requests within a reasonable timeframe and in accordance with the Australian Privacy Principles.
10. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint by contacting us at info@consiliumsystems.com.au.
We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this website, with the date of last update noted at the top of this page.
12. Contact Us
For any privacy-related enquiries, please contact:
Consilium Systems
Sydney, New South Wales, Australia
info@consiliumsystems.com.au